Privacy policy

TUNERASOFT S.L. takes very seriously the protection of your personal data strictly complying with the rules of data protection laws. Personal data is collected on this website only to the extent that it is technically necessary and in no case will use sale or other reasons to share it with third parties. Unless it is a transmission to our partners providing services which need, for the processing of orders, technical information. The following statement provides you with an overview of how we ensure your protection and what type of data is collected for each purpose.

TUNERASOFT S.L. automatically collects and saves the information in your server log files that your browser transmits to us. These are the following:

Type / browser version

Operating system used

Sender URL (page visited previously)

Host name of the

accessing computer or device (IP address)

Time of server request. This data cannot be assigned to specific people.

These data are not combined with other data sources, the data are also deleted after a statistical evaluation.

Security of your personal information

TUNERASOFT S.L. protects your personal information from unauthorized access, use or disclosure. The STRONGER THAN VOLCANO association ensures that your personal information stored on the server is in a secure and controlled environment that prevents unauthorized access and disclosure. When sensitive personal data, such as credit card numbers, is transmitted, it is protected by Secure Socket Layer (SSL) encryption. Please note that personal information you post in public areas, such as guestbooks, etc., may be misused by other users.

Donation and contact form

Your statements transmitted to us by the donation form, or contact from our website will be stored and/or retained in our technical administration for the processing of donations, issuance of certificates or contact. This data will not be forwarded without your consent to third parties. The data recorded in the application or contact forms will only be processed according to the fundamental rule of your consent (Art. 6 Abs. 1 lit. A DSGVO). This consent may be withdrawn at any time. For this it is enough to write via Email to our association. The legality of the data shared and/or worked up to this writing will not be affected by the retraction. Your data shared in our forms will remain on our system until you request its deletion, your consent to the withdrawal of the saved one or if the project ends. The mandatory legal determination - especially the retention periods - will not be affected.

Passing on your data

TUNERASOFT S.L. does not transmit your personal data to third parties, unless it is necessary to make donations. The data transmitted are limited to the minimum required. To the extent that (TUNERASOFT S.L.) is bound by law or by court order, we only pass your data to state institutions and authorities with the right to receive information.

Storage of the IP address

Our system stores the IP addresses of users who complete the forms. We use this data to be able to take action against users in case of legal infractions such as, for example, insults, advertising or improper use of the website.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow you to analyze your use of the website. The information generated by the cookie about your use of this website is normally transferred to a Google server in the U.S. and stored there. Google Analytics cookies are stored in accordance with Article 6, paragraph 1, letter f) of the GDPR. The operator of the website has a legitimate interest in analyzing the behavior of users in order to optimize their website and its advertising.

Anonymisation of the IP

We have enabled the anonymization of the IP on this website. As a result, Google shortens your IP address in the European Union member states or in other member countries of the Agreement on the European Economic Area before transmitting it to the US. Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to report on the activities of the website and to provide the website operator with other services related to the use of the website and the use of the Internet. The IP address transmitted to Google Analytics through your browser will not be associated with other Google data.

Browser plugin

You can refuse the storage of cookies through an appropriate setting of your browser; However, please note that if you do, you may not be able to fully use all the features of this website. In addition, you can also prevent Google from collecting the data generated by the cookie and which is related to your use of the website (including your IP address) and have Google process this data by downloading and installing the browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout?hl=es.

Opposition to data collection

You can prevent Google Analytics from collecting your data by clicking on the link below. A refusal cookie will be set that will prevent the collection of your data on future visits to this website: Disable Google Analytics. For more information on how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=es. We have signed a contract with Google for the processing of order data and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data in Google Analytics

This website uses the "demographic data" function of Google Analytics. This allows the production of reports containing information on the age, sex and interests of visitors to the website. This data is derived from advertising related to Google’s interests and from visitor data from other providers. This data cannot be assigned to a particular person. You may disable this feature at any time from the ad preferences section of your Google account or prohibit the collection of your data through Google Analytics, as described in the "Opposition to Data Collection" section.

Remarketing from Google Analytics

Our websites use the Remarketing features of Google Analytics alongside the multi-device features of Google AdWords and Google DoubleClick. The supplier is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This feature allows you to link advertising target groups created with Google Analytics Remarketing to the multi-device features of Google AdWords and Google DoubleClick. In this way, personalized advertising messages and related to your interests that were adapted to you depending on your previous use and depending on your browsing behavior on a terminal device (e.g. a mobile phone), may also be displayed on another device (e.g. a tablet or computer). If you consent, Google will link your web and app browsing history to your Google account for this purpose. This way, you can enable the same custom advertising messages on all the devices on which you register with your Google account. To support this feature, Google Analytics collects user identifiers authenticated by Google that are temporarily linked to our Google Analytics data to define and create target groups for multi-device advertising. You can permanently oppose remarketing/targeting by disabling custom advertising on your Google account. To do so click on this link: https://www.google.com/settings/ads/onweb?hl=es. The summary of the data collected in your Google account is made exclusively on the basis of your consent which you can grant or revoke to Google (Article 6, paragraph 1, letter a) of the GDPR). In the case of data collection operations that are not associated with your Google account (e.g. . , because it does not have a Google account or because it has opposed the association), the data collection is based on Article 6, paragraph 1, point f) of the GDPR. The legitimate interest is due to the fact that the operator of the website has an interest in the anonymous analysis of visitors to the website for advertising purposes. Further information and data protection rules can be found in Google’s privacy policy at: https://www.google.com/policies/technologies/ads?hl=es.

Google Web Fonts

This page uses the so-called web fonts provided by Google to represent the fonts uniformly. When opening a page, your browser loads the necessary web fonts into the browser cache to display the texts and fonts correctly. For this purpose, the browser you use must connect to Google’s servers. In this way, Google will know that our website has been accessed through your IP address. The use of Google Web Fonts is carried out in the interest of a uniform and attractive display of our online offers. This represents a legitimate interest within the meaning of Article 6.1 f) of the GDPR. If your browser does not support web fonts, your computer will use a default font. More information on Google web sources can be found at https://developers.google.com/fonts/faq?hl=es and in Google’s privacy policy: https://www.google.com/policies/privacy?hl=es.

Modification of Privacy Policy

TUNERASOFT S.L. reserves the right to modify these security and privacy practices, as required by technical developments. In these cases, we will also adjust our privacy policy accordingly. Please note the current version of our privacy policy.

Children

Persons under the age of 18 must not send us any personal data. We do not request personal information from children and adolescents, we do not collect it and we do not share it with third parties.

Cookies

To give better image to this website for you we make use in various places of Cookies. These help to give our offer a more effective, friendly and secure image. Cookies are small text files, which are deposited on your computer and which are stored by your browser. Most of the cookies used by us are called Session-Cookies. These are automatically deleted after your visit. Cookies do not possess any viruses or are harmful to your computer. To delete a cookie or to change the use of cookies, you only need to consult the "Help" of your trusted browser. This option is usually found in Settings - Extras - Data Protection Settings (Firefox) or in Extras - Internet Options - Data Protection Settings (Internet explorer).

Right of information

You have the full right to receive information about the stored data of your person, its location and recipient and the reason for its storage.

Safety note

We seek through all technical and administrative measures to store your data in a way that is not accessible to third parties. In the case of communication via e-mail, we cannot guarantee the complete security of your data, so we recommend the postal route for any confidential information.

Other information

We care about your trust. That is why we want to inform you at all times of the processing of your personal data. If you want any information that you have not found in this data protection statement or more details regarding any of your points, please contact us by sending an e-mail to this address: info@la-palma-we-can-do-it.com.